Shipping and Return Policy
SHIPPING
Currently we only ship to the United States. All orders $85.00 or more ship for free! The signature collection candles and wax melts are shipped 2-3 business day. Custom candles are shipped 3-4 working days after order is placed. Once picked up and scanned in by USPS or UPS, orders shipped take approximately 2-5 business days to arrive, depending on location, conditions, and carrier availability. If you are local and would prefer to pick up your product from Burlington, MA please use the LOCAL PICKUP option at checkout.
RETURNS
We do not accept returns at this time. All sales are final.
DAMAGED PRODUCTS
Please take the time to inspect all items purchased upon receipt. At Purity Ave. Candles we take great care of packaging our products for shipment, to ensure they arrive to you in the best condition. We understand that accidents happen, so if your product arrives damaged, please send us your full name and photo of the damaged item to purityavecandles@gmail.com and we will be happy to replace it for you.